USE CASE
SaaS & Technology
Touch Bistro rebuilt opex and workforce planning in Vena - and kept the keys.
We overhauled the workforce cube, rebuilt opex, and wired the integration nets - then trained the finance team to run it without us.
20 min
Monthly reporting run
Down from 3–5 days of late nights
3 cubes
Rebuilt end to end
Opex, workforce, and integration nets
100%
Self-sufficient team
Handover with training and SOPs
USE CASE
SaaS & Technology
Touch Bistro
on working with MCC
and Vena.
Company
Industry
Touch Bistro
SaaS & Technology
In their words
As VP Finance at Touch Bistro, we utilized MCC for our opex cubes, workforce cube overhaul, and integration nets. They not only conducted the work efficiently but also trained us for self-sufficiency. Saves us hours on reporting, highly recommend Charlie and his firm.
Greg Hood
VP Finance
Touch Bistro
Where they started
Reporting lived in spreadsheets stitched together by hand each month. The workforce model had drifted from how the business actually staffed restaurants, and opex planning couldn't be trusted for board reporting.
At a glance
Industry
Platform
Source system
Timeline
Scope
SaaS & Technology
Vena
NetSuite
8 weeks
Cubes, integrations, training
What we built
1
Rebuilt the workforce cube
Re-modelled headcount by role and location so hiring plans flow straight into the forecast.
2
Restructured the opex cubes
A cleaner dimensional design that matches the chart of accounts and survives reorgs.
3
Wired the integration nets
Automated the ERP-to-Vena load so actuals arrive without manual exports.
4
Trained the team to own it
Hands-on sessions plus written SOPs, so changes don't require a call with us.
In their words
As VP Finance at Touch Bistro, we utilized MCC for our opex cubes, workforce cube overhaul, and integration nets. They not only conducted the work efficiently but also trained us for self-sufficiency. Saves us hours on reporting, highly recommend Charlie and his firm.
Greg Hood
Touch Bistro
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